How to Sign Up for Our TaxDome Client Portal
- Lauren Knoll
- 2 days ago
- 5 min read
If we have invited you to join TaxDome, you're in for a pleasant surprise. This secure client portal makes working with us easier than ever! No more scrambling to find documents, chasing down signatures, or worrying about email security. Here's everything you need to know about signing up and getting started.
What is TaxDome?
TaxDome is a secure online portal that we use to communicate with you, share documents, request signatures, and collect payments. Think of it as your personal workspace where everything related to your taxes and finances is organized in one convenient location.

Why We Use TaxDome
We chose TaxDome to make your life easier. Here's what you can do through the portal:
Upload documents securely - Send tax documents, receipts, and financial information without worrying about email security.
Sign documents electronically - Sign tax returns and engagement letters right from your phone or computer.
Track your tax return progress - See exactly where your return is in the process, no need to call and check.
Pay invoices online - Review and pay your accounting fees securely through the portal.
Message your accountant - Ask questions and get responses all in one organized thread.
Access your documents anytime - Download copies of past returns, receipts, and important documents whenever you need them.
How to Sign Up
The signup process is quick and straightforward. Here's what to expect:
Step 1: Check Your Email
We will send you an invitation email to join our TaxDome client portal. The subject line will typically say something like "You're invited to join our secure client portal & mobile app.”

Check your spam folder if you don't see it in your inbox.
Step 2: Click the Invitation Link
Open the email and click the "Activate account" button. This will take you to the TaxDome signup page.
Step 3: Create Your Password
You'll be asked to create a password for your account. Choose something secure that you'll remember. TaxDome uses bank-level security, so your information will be safe.
Step 4: Complete Your Profile
Fill in some basic information like your phone number and preferred contact method. This helps us reach you in the way that works best for you.
Step 5: You're In!
That's it! You're now signed up and can start using the portal right away. You'll see your dashboard with any tasks we have assigned to you, recent messages, and upcoming deadlines.

First Steps After Signing Up
Once you're in, here's what you should do:
Download the mobile app - TaxDome has apps for both iOS and Android. This makes it easy to upload documents from your phone's camera or respond to messages on the go.
Complete any pending tasks - We may have already assigned you some tasks, like uploading documents or reviewing information. These will show up on your dashboard.
Upload your documents - If it's tax season, start uploading your W-2s, 1099s, and other tax documents. We will organize everything on our end.
Set your notification preferences - Decide whether you want to be notified by email, text, or both when we send you a message or assign a new task.
Explore the interface - Take a few minutes to click around and see where everything is
located. The interface is intuitive and user-friendly.
Common Questions
Do I have to pay for TaxDome? No, access to our portal is free for you. We pay for the platform as part of our practice management system.
Is my information secure? Yes, TaxDome uses bank-level 256-bit encryption and is designed specifically for sensitive financial information. It's much more secure than sending documents via regular email.
What if I forget my password? Simply click the "Forgot Password" link on the login page, and you'll receive instructions to reset it.
Can I access TaxDome from my phone? Absolutely! Download the TaxDome mobile app from the App Store or Google Play for easy access on the go.
Do I need to be tech-savvy? Not at all. TaxDome is designed to be simple and intuitive, even if you're not comfortable with technology. If you can send an email, you can use TaxDome.
Tips for Using The TaxDome Client Portal
Check your portal regularly - Especially during tax season, log in every few days to see if we have sent you messages or assigned new tasks.
Upload documents as soon as you receive them - Don't wait until you have everything. Upload documents as they come in throughout the year.
Use the messaging feature - Instead of sending emails back and forth, use TaxDome's messaging system. This keeps all your communication organized and secure.
Keep the app on your phone - When you receive mail like a 1099 or W-2, you can snap a photo and upload it immediately.
Review documents carefully - When we send you documents to review or sign, take your time to read through them before approving.
Getting Help
If you have questions about using TaxDome, we are your first resource. We can walk you through any features or help you troubleshoot issues. TaxDome also has a help center with articles and videos for clients.
TaxDome Education Center
For more comprehensive guidance, TaxDome offers a free Education Center at https://education.taxdome.com/. This resource library includes video tutorials, step-by-step guides, and helpful articles designed specifically for clients like you. Whether you need to learn how to upload documents, sign forms electronically, or navigate your dashboard, the Education Center has easy-to-follow instructions that walk you through every feature.
The Education Center is organized by topic, making it simple to find exactly what you need. You can learn at your own pace and refer back to the materials anytime you need a refresher. It's particularly helpful if you prefer to figure things out on your own before reaching out to us.
Most importantly, don't hesitate to ask questions. We want you to feel comfortable using the portal, and we're happy to help you get the most out of it.
The Bottom Line
Signing up for TaxDome is quick and easy! It will save you time and stress throughout the year. No more lost documents, unclear deadlines, or unsecure email attachments. Everything you need is organized, secure, and accessible whenever you need it.
When you receive that invitation email from us, go ahead and sign up. You'll be glad you did when tax season rolls around and you're not frantically searching through emails or digging through file cabinets for last year's tax return.
This blog post is provided for educational purposes only and does not constitute personalized financial, tax, or investment advice. Tax laws are complex, change frequently, and vary based on individual circumstances. Before implementing any strategies discussed, please consult with qualified financial advisors, tax professionals, or CPAs who can assess your specific situation. This content should not be relied upon as a substitute for professional consultation.